At Majestic Pools and Spas in Shalimar, FL, we know pool ownership comes with questions, especially in our humid, coastal environment where heat, sand, and storms can create unique challenges. Our CPO-certified team is here to provide clear answers on everything from maintenance schedules to repair options, helping you make informed decisions for your residential or commercial pool. With over five years of experience, we specialize in weekly care, green-to-clean transformations, chemical balancing, and small fixes, all designed to keep your oasis safe and enjoyable. Whether you're new to pool care or dealing with a specific issue, these FAQs address common inquiries based on what our clients often ask. We offer free estimates, flexible payments like cash, credit cards, Venmo, and Zelle, and promotions such as a free week for new sign-ups to ease you into our services. If your question isn't covered, reach out—we're committed to transparent, expert guidance without the hassle. Pool gets hectic; call Majestic! Reach us at 850-861-1724 for more information.
Pool and Spa FAQ
1. What services do you offer for pool cleaning?
We provide thorough in-ground pool cleaning, including skimming debris, vacuuming, brushing walls and floors, and specialized green-to-clean transformations for neglected pools that have turned murky or algae-infested. In Florida's heat, regular cleaning prevents blooms, and we recommend integrating it into weekly maintenance for best results.
2. How often should I schedule pool maintenance?
We strongly advise weekly maintenance to combat high humidity and usage that can lead to quick green water or imbalances. Biweekly or monthly options aren't ideal here, as they often result in more work and costs later—our weekly plans take just 15-20 minutes per visit for minimal disruption.
3. What is included in your weekly maintenance plans?
Weekly plans cover skimming, vacuuming, filter checks, chemical testing and balancing, equipment inspections, and minor adjustments. We use premium products to maintain pH, chlorine, and alkalinity, ensuring safe, clear water while preventing issues like corrosion or inefficiencies in coastal conditions.
4. Do you handle commercial pools as well as residential?
Yes, while we focus on residential, we service select commercial pools like those in apartments, condos, or hotels. These require more robust care due to high traffic, so we adapt plans for frequent chemical balancing and filtering to handle sand, sunscreen, and heavy use.
5. What is a green-to-clean service, and when do I need it?
Green-to-clean transforms algae-ridden, swamp-like pools into pristine ones through intensive cleaning, shocking, and balancing. It's ideal after storms, long absences, or neglect—our before-and-after results are dramatic, often restoring clarity in days, especially during Florida's bloom-prone summers.
6. How do you balance pool chemicals?
We test for pH, chlorine, alkalinity, and other factors on-site, then adjust using high-quality suppliers' products to prevent irritation, corrosion, or blooms. In our area, sand from beaches and rain can throw off balance quickly, so weekly checks are key to safe swimming.
7. What types of small repairs do you perform?
We fix minor leaks, plumbing adjustments, valve replacements, pump tweaks, heater issues, lighting fixes, and tile mends. For complex tasks like electrical work, we coordinate subcontractors but manage everything under our banner for seamless, warranted results.
8. Do you offer saltwater pool conversions?
We handle the chemical side of conversions in-house, ensuring proper balancing, and subcontract equipment installation (like salt cells) to trusted experts. This turns chlorine pools into low-maintenance saltwater ones, reducing eye irritation—perfect for Florida's warm weather.
9. How much does pool service cost?
Costs vary by pool size, condition, and frequency, but weekly maintenance averages $175-200 monthly. We avoid listing exact prices online due to customization—contact us for a free estimate tailored to your needs, including promotions like a free week.
10. What payment methods do you accept?
We take cash, checks, all major credit cards, Cash App, Venmo, Zelle, and Apple Pay for convenience. No PayPal, but our flexible options make starting or paying for services simple, whether for one-time repairs or ongoing plans.
11. Do you provide free estimates?
Absolutely—every job starts with a no-obligation on-site evaluation. This includes assessing your pool's needs, discussing options, and outlining costs, with incentives like a free week of maintenance for new clients to showcase our expertise.
12. What areas do you serve?
We cover a 20-30 mile radius around Shalimar, including Mary Esther, Fort Walton Beach, Niceville, Valparaiso, Navarre, and Bluewater Bay. We're expanding soon, but focus here for prompt service—if you're nearby, call to check availability.
13. How long does a typical service visit take?
Standard weekly maintenance or cleanings take 15-20 minutes, while repairs might extend to 30-60 minutes. Green-to-cleans or inspections could be longer initially, but we aim for efficiency to fit your schedule without lingering.
14. Are you certified for pool operations?
Yes, we're CPO-certified (Certified Pool and Spa Operator), ensuring we meet commercial-grade standards for safety, chemicals, and maintenance. This certification allows us to handle both residential and commercial accounts compliantly.
15. What should I do if my pool turns green suddenly?
Contact us immediately for a green-to-clean—don't add chemicals blindly, as it could worsen imbalances. We'll test, shock, and balance, often restoring it quickly. Prevention via weekly maintenance is best in our humid climate.
16. Do you offer emergency pool services?
While not 24/7, we accommodate urgent cleanings or repairs for situations like post-storm debris or sudden leaks, especially if you're on a maintenance plan. Call during our hours (Monday-Friday, 7 AM-6 PM) for a quick response.
17. How can I prepare my pool for a service visit?
Clear access to the pool area, gate codes if needed, and note any issues like low water or unusual noises. No major prep required—we handle everything, but sharing details helps us bring the right tools.
18. What promotions or discounts do you have?
New clients get a free week of maintenance with sign-up, and we offer door hanger deals for free estimates. Seasonal specials may apply for repairs or conversions—ask during your free quote for current offers.
19. Can you help with pool questions even if I'm not a client?
Yes, we're happy to answer queries on topics like chemical tips, algae prevention, or equipment advice. It builds trust, and many start as inquiries before becoming clients—feel free to call or email.
20. How do I leave a review for your services?
We appreciate feedback! Use our Google link to share your experience—it helps us improve and lets others see our commitment to quality. Positive reviews often highlight our professionalism and results.
